Payment of your hosting, technical services, or other charges and any subsequent billing acknowledges your acceptance of these terms. These terms are subject to change without prior notice. While we will deliver notice of changes or updates to these policies, it is your responsibility to periodically check this page for any updates or changes.

  1. Accounts, whether web hosting, services, or maintenance, are subject to the below terms.
  2. Electronic invoices for web hosting are issued the FIRST DAY of the month preceding the service month. Electronic invoices for design , web site maintenance and other non-hosting services are issued upon completion of the work or service. Web hosting is a PRE-PAID service.
  3. Monthly hosting payments are expected to be received by the by midnight of the last day of the month preceding service month with the exception of legal holidays. Payment for all non-hosting related services are net due 10 days.
  4. Pre-Authorized (Scheduled) Payments to be placed against your credit card will be processed on the TENTH DAY of billing month. Any available or applicable discounts will be applied to your account prior to processing.
  5. Payments made by check will not be credited to your account until check has cleared and been confirmed.
  6. Payments not received by due date will have a 5% late charge , with a minimum charge of $1.95 , added to unpaid balance for each billing period payment is not received . Hosting billing cycle (after first due date) is 30 days, all others are due on receipt.
  7. Hosting accounts not paid in full by the start of business on the 7th day of the service month will have their ftp, web site & email services suspended until full payment plus late charges is received. Past due maintenance accounts will have work removed from their web site if payment is not received within 15 days of work completion.
  8. A $25 fee will be charged to reconnect suspended hosting services. Full payment of past due balance and reconnect fee are due before site is reconnected. Full payment of past due maintenance account is required to restore updated pages.
  9. Hosting accounts not paid in full within 30 days of original due date will have all services terminated . Termination of service does not relieve you from debts incurred while your site is/was active on our DNS (domain name servers).
  10. A total reconnection fee of $40.00 plus past due balance and late charges will be required to reconnect terminated services Reconnection will be at the discretion of We reserve the right to refuse service for non-payment.
  11. Accounts 60 days or more past due will be turned over for collection.
  12. Prema Solutions/ reserves the right to refuse web host transfer assistance if unpaid past due balance exceeds 30 days.
  13. Prema Solutions/ reserves the right to discontinue all services to any account that has had three or more late payments in any 12-month period.
  14. Prema Solutions/ reserves the right to refuse reconnection of terminated services.
  15. Refunds made on hosting pre-payments for reason of domain hosting transfer ONLY and will be prorated, based on a standard monthly charge, less a $25 service charge.
  16. Refunds will not be made in the case of web site termination for violation(s) of services.
  17. No refunds will be made in amounts less than $25.00. Set up fees and domain registration or renewal fees are non-refundable.